Privacy Policy | Mother's Kitchen

At Mother's Kitchen ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our subscription services in Bhubaneswar, Odisha.

1. Information We Collect

We collect information to provide better service to all our users. This includes:

Personal Information: When you register or order, we collect your Name, Email Address, Phone Number, and Delivery Address.
Order History: We store details of your meal plans, subscription status, and daily attendance logs (Lunch/Dinner usage).
Technical Data: We use cookies and local storage to remember your login session and cart items.

2. How We Use Your Information

We use the data we collect for the following purposes:

To process and deliver your daily meal orders.
To manage your subscription balance (deducting meals for Lunch/Dinner).
To communicate with you regarding order updates, menu changes, or renewals via WhatsApp or Email.
To improve our website functionality and customer service.

3. Payment Information

We do not store your credit card or banking details on our servers. All payments are processed securely through:

UPI / Direct Transfers: Managed via secure banking apps.
Third-Party Gateways: If you use online payment links (e.g., Razorpay), their respective privacy policies apply.

4. Data Sharing and Security

We respect your data privacy. We do not sell or trade your personal information. Your data is stored securely using Google Firebase, a world-class cloud infrastructure provider.

We may share data only with:

Delivery Partners: Strictly for the purpose of delivering your food to the correct location.
Legal Authorities: If required by Indian law or to protect our rights.

5. Your Rights

You have the right to request access to the personal data we hold about you. You may also request that we delete your account and data from our systems by contacting us directly.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Mother's Kitchen
Bhubaneswar, Odisha
Email: motherskitchen1984@gmail.com
Phone: +91 9090409815